Series 2, Lesson 3 Challenge

I use both Canva and PicMonkey periodically when creating flyers, bookmarkes, and digital graphics for use in the Teen Library. I've used PicMonkey more, but I must admit that I usually just use it to remove backgrounds from photos. I'm a relative newbie to Canva, but it does seem to have some interesting tools and effects, and I've used it to create bookmark-sized readalike lists.


I created a flyer for the weekly open lab hours at the Teen Library with Canva. I may have included too many images, but I like it!

Series 2, Lesson 2 challenge

A customer comes up to you and says they think their Facebook account was hacked, but they’re not sure.

First, I'd want to determine whether their account was hacked. According to Facebook, these are some signs of a hack: 

Your account may have been hacked if you notice:

• Your email or password has been changed
• Your name or birthday has been changed
• Friend requests have been sent to people you don't know
• Messages have been sent that you didn't write
• Posts have been made that you didn't create

I'd ask the patron if any of these things happened. If the patron confirms that they have been hacked, or just wants to be extra safe, I'd direct them to Facebook's own security tool - www.facebook.com/hacked

I'd remind the patron that it's important to use different passwords for different online accounts and to use passwords that are not easily guessed - there are many methods for creating secure passwords. If the patron was inclined to learn, I might recommend one of the methods mentioned in these articles.